Privacy Policy

01. Information We Collect

The information we collect depends on how you interact with our website.

a) Information You Provide

Depending on the features you use, you may voluntarily provide information such as:

• Name
• Phone number
• Email address
• Information provided when contacting us through available communication channels
• Other information you choose to provide

b) Shopping Platform Information

Purchases from LT Gadgets are made through third-party shopping platforms.

When you place an order through a platform such as MISI, Grab or Foodpanda, the information required to process your order is collected and processed by the relevant platform according to its own privacy policy and terms.

LT Gadgets may receive or have access to certain order-related information necessary to fulfil or support an order, depending on the platform and its available features.

c) Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Website usage information
• Referring website or source, where available

The exact information collected may depend on the technologies and services used on our website.

02. How We Use Your Information

We may use information available to us to:

• Respond to customer enquiries
• Provide customer support
• Provide information about our products and services
• Communicate with customers where necessary
• Improve our website and services
• Understand website usage and performance
• Maintain website security
• Prevent fraud, abuse and unauthorized activities
• Comply with applicable legal and regulatory requirements

Where an order is placed through a third-party shopping platform, information received from that platform may also be used to assist with the relevant order or customer enquiry.

03. Sharing of Information

We do not sell your personal information.

We may share or receive information through third parties where necessary to operate our website, provide services or support transactions conducted through third-party shopping platforms.

These may include:

• Website hosting and technical service providers
• Analytics and website-related service providers
• Communication and customer-support services
• Third-party shopping platforms through which LT Gadgets products are sold
• Other service providers necessary for website operations
• Government authorities or other parties where disclosure is required by law

Third-party shopping platforms may independently collect and process your personal information when you use their services. Their handling of your information is governed by their respective privacy policies.

04. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Understand website traffic and usage
• Improve user experience
• Support website security and performance

Cookies may be placed by LT Gadgets or by third-party services used on our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

05. Data Security

We take reasonable measures to protect personal information available to us from unauthorized access, misuse, loss or disclosure.

However, no website, online service or electronic transmission can be guaranteed to be completely secure.

06. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide customer support
• Maintain business and website records
• Fulfil applicable legal or regulatory requirements
• Resolve disputes
• Prevent fraud or misuse
• Enforce applicable agreements

The retention period may vary depending on the nature of the information and the purpose for which it is retained.

07. Your Rights

Subject to applicable laws and any relevant conditions or exceptions, you may contact us to request information about personal data held by us or to request correction of inaccurate information.

Where applicable, you may also request deletion of personal information, subject to our legal, regulatory, contractual or legitimate business obligations to retain certain information.

Requests may be made using the contact details provided below.

For information held directly by a third-party shopping platform, you should contact the relevant platform regarding your rights and requests.

08. Children’s Privacy

Our website is not specifically directed at children, and we do not knowingly seek to collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action where required.

09. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.

Any updates will be published on this page together with a revised Last Updated date.

10. Contact Information

If you have questions about this Privacy Policy or how LT Gadgets handles personal information, please contact us:

Lunchtronics Enterprise

Website: Lunchtronics.com

Email: cs@lunchtronics.com

Phone: +60 11-3041 2618